Franchise Ad Rules in Malaysia (2027)
Section 6 of the Franchise Act 1998 never mentions advertising. Section 37A does, at up to RM250,000. What the Act gates, and where the answer runs out.
Updated January 2027 · Xanny Lee, CEO

Two different provisions of the Franchise Act 1998 (Act 590) get collapsed into one. Section 6(1) requires a franchisor, or a foreign person approved under section 54, to register with the Registrar before operating a franchise business or making an offer to sell the franchise. Section 37A, headed 'Offence of holding out as a franchise', is separate: it reaches a person who assumes or uses the term 'franchise' or any of its derivatives in relation to its business, including the use of that word as part of the name or title in documents, agreements, books, advertisements or publications, without approval of registration by the Registrar under section 8, and carries a fine of up to RM250,000 for a body corporate and RM500,000 on a repeat. KPDN's own FAQ puts one to three months between complete documents and approval, so the safe sequence is register, wait for approval, then advertise.
Your application went into MyFEX six weeks ago, the outlet prototype is trading, and the founder wants the recruitment campaign live before the next roadshow. Somebody has told you that you cannot advertise until registration is approved, and somebody else has told you that section 6 of the Franchise Act says so. One of those statements is roughly right and the other is citing the wrong section. The difference is not academic: the provision that actually reaches your ad copy sits thirty-one sections away, has its own penalty band, and bites on a single word.
Section 6 says nothing about advertising, and that is where the confusion starts
Open the Franchise Act 1998 at section 6(1) and read it as printed in the consolidated text as at 28 April 2022:
A franchisor or a foreign person who has obtained an approval to sell a franchise in Malaysia or to any Malaysian citizen under section 54 shall register his franchise with the Registrar before he can operate a franchise business or make an offer to sell the franchise to any person.
Three verbs: register, operate, offer to sell. The word advertise does not appear, and neither does advertisement, publication or any of the language you would expect in a marketing rule. Section 6 is a gate on doing the business and on making an offer, not a gate on media.
The advertising words sit thirty-one sections later, in a provision most franchise checklists never reach. Section 37A carries the marginal note Offence of holding out as a franchise, and it reads:
A person who assumes or uses in relation to its business, the term "franchise" or any of its derivatives or any other words indicating the carrying on of a franchise business, including the use of the word "franchise" or any abbreviation thereof as part of the name or title in documents, agreements, books, advertisements or publications, without approval of registration by the Registrar under section 8 commits an offence.
That is the sentence your recruitment campaign has to live with. It is also the reason the popular summary is wrong in a way that changes what you do. If you believe the rule is in section 6, you will reason about offers: no signed agreement, no offer, therefore no problem. Section 37A does not work that way. Its subject is a person who assumes or uses a word in relation to its business, and the illustrative limb names advertisements and publications directly.
The two sections happen to carry the same headline number, RM250,000 for a body corporate, which is probably why they get merged in people's heads. They are not the same rule. Section 6(2) punishes operating or offering before registration. Section 37A punishes holding yourself out. A company that has never made an offer to anybody, and that has carefully avoided the word "offer" in every line of copy, can still be on the wrong side of section 37A.
One note on the text this page quotes, because on a page about penalty figures the provenance matters. The 28 April 2022 consolidated text is an Attorney General's Chambers online version of updated text, and its own cover page says so: unless and until reprinted under section 14(1) of the Revision of Laws Act 1968, it is not an authentic text. KPDN hosts a Malay copy of it on the MyFEX portal, which is the government-hosted version this guide leans on. The English copy quoted above comes from a mirror maintained by the Malaysian Franchise Association, because the Chambers' own public download for Act 590 is still headed "As at 1 January 2013".
Approval is the trigger, and filing is not approval
Read the operative words of section 37A once more and notice where the condition sits: without approval of registration by the Registrar under section 8.
Not without having applied. Not without having paid. Not without an acknowledgement in the MyFEX inbox. The section names an approval given by a named officer under a named section, and everything short of that approval is on the wrong side of the line.
This is the point where a franchise timeline usually breaks, because the gap is measured in months. KPDN's own FAQ on the MyFEX portal, retrieved 16 September 2026, answers the question directly: the period for obtaining approval of franchise registration is one to three months after complete documents are received. Note the conditional. The clock starts when the file is complete, not when you first submitted, and a Disclosure Document returned for rework sends the file to the back of an officer's queue whether or not it restarts the formal clock.
| Section 6(1) with 6(2) | Section 37A | |
|---|---|---|
| Marginal note | Registration of franchisor | Offence of holding out as a franchise |
| Conduct reached | Operating a franchise business, or making an offer to sell the franchise | Assuming or using the term franchise or its derivatives in relation to the business, including in documents, agreements, books, advertisements or publications |
| Trigger for the duty | Registration with the Registrar | Approval of registration by the Registrar under section 8 |
| Does the word advertise appear | No | Yes, within the illustrative limb |
| Body corporate penalty | Fine not exceeding RM250,000, RM500,000 on repeat | Fine not exceeding RM250,000, RM500,000 on repeat |
| Non-corporate penalty | Fine not exceeding RM100,000 or up to 1 year or both, rising to RM250,000 or up to 3 years or both | Fine not exceeding RM100,000 or up to 1 year or both, rising to RM250,000 or up to 3 years or both |
So the defensible sequence for a Malaysian franchisor is register, wait for the Registrar's approval, then advertise. Plenty can be built during the wait: the landing page skeleton, the unit economics, the prototype outlet's numbers, the roadshow logistics. What cannot safely be built is the version of the campaign that holds the business out as a franchise.
There is one honest qualifier to carry through the rest of this page. Section 58 empowers the Minister to exempt any person or class of persons or business or industry from all or any of the provisions of the Act. All or any. That reaches section 37A and not merely the section 6 registration duty. Exemption orders made under it do exist, and their contents could not be read for this guide, so nobody should present the section 37A gate as absolute without checking whether an order touches their class.
How far section 37A reaches into ad copy is genuinely unsettled
Section 37A is structured in a way that supports more than one reading. Its subject is a person who assumes or uses in relation to its business the term franchise, any of its derivatives, or any other words indicating the carrying on of a franchise business. Then comes an illustrative limb introduced by "including": the use of the word franchise or any abbreviation thereof as part of the name or title in documents, agreements, books, advertisements or publications. And over the whole thing sits the marginal note, Offence of holding out as a franchise.
On one reading, the governing words are "assumes or uses in relation to its business", the illustrative limb is one worked example, and a Meta ad reading "Franchise opportunity now open in Johor" from an unregistered business is squarely inside. On a narrower reading, the qualifier "as part of the name or title" governs that limb, so the paradigm case is a business trading under a name that holds itself out as a franchise, and descriptive use in body copy is a step away from it. The marginal note points at holding out, which supports the second reading being about self-description rather than about vocabulary in a caption.
No Malaysian case law applying section 37A to advertising copy was located. No prosecution record, no compound record, no published regulator statement, and no KPDN guidance on the point. That silence is not evidence in either direction, and it should not be read as a risk level. It simply means this page can describe the exposure precisely and cannot tell you how a court would resolve it.
What follows from that, practically, is a posture rather than a rule. Treat "franchise opportunity", "franchising now", "be our franchisee" and the Malay equivalents as inside the zone of risk before approval, because on the wider reading they are the offence itself and the downside is a RM250,000 maximum. Treat the narrower reading as an argument you would rather not have to run. And treat anyone who tells you flatly that the word in a caption is or is not caught as someone stating a conclusion the published materials do not support.
What the Act counts as an advertisement, and what it deliberately does not
Section 4 of the Act carries the definition, and its first word does a lot of work:
"advertisement" means any publication, circular, notice, or any oral or written communication, whether broadcasted by electronic or any other publishing media, or any form of electronic communications to the public for the purpose of offering the sale of a franchise or promoting the sale of a franchise;
Means, not includes. An exhaustive definition, not an open-ended one. And it is limited by purpose twice over at the end: for the purpose of offering the sale of a franchise, or promoting the sale of a franchise. A communication that does neither of those things is not an advertisement for the Act's purposes, whatever else it is.
The words internet, online, website, social media, platform and digital appear nowhere in that definition, or anywhere else in the Act. A paid Meta placement recruiting franchisees is reached through the general words "any form of electronic communications to the public", which is a sound reading and a common one, but it is a reading. If a summary tells you the Franchise Act expressly covers social media advertising, it is paraphrasing an effect and presenting it as text.
Two practical consequences. First, scope. A booth banner at a franchise expo, a pitch deck circulated to prospects and a Meta ad are all candidates under the same definition, because it turns on purpose and public communication rather than on channel. Whichever platform you buy, the analysis is the same.
Second, direction. The definition is about promoting the sale of the franchise, not about promoting the product. Creative that sells nasi lemak sets to consumers is not within it. Creative that sells the business format to prospective operators is. The same brand, the same page, the same ad account, two different regimes, decided by who the ad is asking to buy.
This is not the KKLIU gate, and the difference decides what you fix
Malaysia already has a well-known prior-approval regime in advertising, and the franchise rule is not it. Under the Medicines (Advertisement and Sale) Act 1956, a medicinal advertisement needs Medicine Advertisements Board approval before publication, and the approval reference is the KKLIU number you have seen on health creative. Our guide to KKLIU approval for Meta ads already teaches the distinction that trips people up there, namely that holding a product registration number is not the same as having advertising approval, because the two are separate things issued for separate purposes.
The franchise gate has the same shape and a different anchor, and the difference tells you what to escalate.
| Medicine advertisement approval | Franchise registration approval | |
|---|---|---|
| Instrument | Medicines (Advertisement and Sale) Act 1956 | Franchise Act 1998 (Act 590) |
| Approving body | Medicine Advertisements Board | Registrar of Franchises, within KPDN |
| Approval attaches to | The specific advertisement and the product | The business and its registration |
| Renewed per campaign | Yes, each advertisement is submitted | No, the registration runs for a prescribed period |
| Reference number on the creative | Yes, the KKLIU number | No such requirement in the Act |
| What is barred before approval | Publishing the advertisement | Assuming or using the term franchise in relation to the business |
Read across the last two rows and the operational point falls out. On the medicine side the fix is usually about the ad: change the claim, submit the creative, put the number on the frame. On the franchise side there is no per-ad submission to make and no number to add, because the thing being approved is the business. You cannot rewrite your way past section 37A while unregistered, because the problem is not what the ad claims. It is that the advertiser is describing itself as something the Registrar has not yet approved it to be.
That also separates this rule from the categories that are barred outright. Whether a category may be advertised at all in Malaysia, and which are closed to paid social entirely, is a different question with a different answer set, covered in the guide to restricted advertising categories. Nothing in the Franchise Act makes franchising a thing that may not be advertised at all, and this page does not assess any platform's own category rules. What the Act creates is narrower and stranger: an ordinary business carrying a registration precondition attached to one word.
The penalty bands, and the grammar most summaries botch
Three penalty provisions are live here, and they are constantly mixed.
Section 37A sets its own bands. For a body corporate, a fine not exceeding two hundred and fifty thousand ringgit, and for a second or subsequent offence a fine not exceeding five hundred thousand ringgit. For a person who is not a body corporate, a fine not exceeding one hundred thousand ringgit or imprisonment for a term not exceeding one year or both, and for a second or subsequent offence a fine not exceeding two hundred and fifty thousand ringgit or imprisonment for a term not exceeding three years or both.
Section 6(2) sets identical bands for operating or offering to sell before registration, and expressly applies unless exempted by the Minister under section 58.
Section 39(1) is the general penalty, and it works only where the Act creates an offence and prescribes no penalty for it:
A person who commits an offence under this Act for which no penalty is expressly provided shall, on conviction, be liable, if such person is a body corporate, to a fine of not less than ten thousand ringgit and not more than fifty thousand ringgit, and for a second or subsequent offence, to a fine of not less than twenty thousand ringgit and not more than one hundred thousand ringgit.
Now the two errors worth naming.
The first is applying section 39 to the wrong provisions. It does not reach section 6(2) or section 37A, because both provide their own penalties. Section 39 does its work elsewhere in the Act, and the set is larger than most summaries suggest: roughly fifteen provisions create an offence without an express penalty, among them sections 6A(4), 6B(2), 7(6), 10B(2), 11(4), 14B(2), 15(3), 16(4), 18(6), 22(5), 26(3), 27(3), 32, 38 and the seal-tampering offence in section 44. Anyone presenting a list of four as the whole set has enumerated a sample.
The second is grammatical and it flatters nobody. Sections 6(2) and 37A say not exceeding. Those are ceilings with no floor. Section 39 says not less than and not more than. That is a band with both. Writing "the fine is RM250,000" converts a maximum into a tariff, and writing "a minimum of RM250,000" invents a floor the section does not print. In a compliance memo, a confident wrong number is worse than a cautious right one.
One more provision belongs here, with a caveat attached. Section 41(1) allows the Registrar, with the written consent of the Public Prosecutor, to compound an offence prescribed as compoundable, and it caps the compound at fifty per cent of the maximum fine for that offence. What it does not tell you is which offences the Minister has prescribed as compoundable. That list sits in subsidiary legislation that could not be retrieved for this guide. So the fifty per cent ceiling is solid and the assumption behind it is not: never plan on the basis that a section 37A advertising offence can simply be compounded, because whether it is on the list is unverified here.
| Provision | Conduct | Body corporate | Not a body corporate |
|---|---|---|---|
| s.37A | Assuming or using the term franchise in relation to the business without approval of registration under s.8 | Not exceeding RM250,000, then RM500,000 | Not exceeding RM100,000 or 1 year or both, then RM250,000 or 3 years or both |
| s.6(2) | Operating a franchise business or offering to sell a franchise before registration | Not exceeding RM250,000, then RM500,000 | Not exceeding RM100,000 or 1 year or both, then RM250,000 or 3 years or both |
| s.37(1) | Fraud, untrue statement of material fact or misleading omission in relation to an offer to sell or during the sale | Not exceeding RM250,000, then RM500,000 | Not exceeding RM100,000 or 1 year or both, then RM250,000 or 3 years or both |
| s.39(1) | Any offence under the Act with no express penalty, including s.7(6) and s.15(3) | Not less than RM10,000 and not more than RM50,000, then RM20,000 to RM100,000 | Not less than RM5,000 and not more than RM25,000 or up to 6 months, then RM10,000 to RM50,000 or up to 1 year |
| s.41(1) | Compound offered by the Registrar with the Public Prosecutor's written consent | Capped at 50% of the maximum fine for that offence | Capped at 50% of the maximum fine for that offence |
Earnings claims are policed by the file you already lodged
Ask a Malaysian franchisor where the rule on income claims lives and the usual answer imports an American one. Malaysia has no Item 19, no prescribed financial performance representation, and no rule that says an earnings figure in recruitment creative must be accompanied by a specified disclosure. What it has instead is quieter and, in some ways, tighter: the numbers you may say are bounded by the numbers you already filed.
The Disclosure Document template published on MyFEX, Format Dokumen Penzahiran Francais v1.0, opens with an instruction to the franchisor that reads:
You must ensure that all statements in this document are true, accurate and verifiable. It is illegal to submit untrue and inaccurate information.
Item 3.3 of the same template, headed Unjuran Kewangan, asks for a financial forecast based on the franchise package for five years, and then sets the evidential requirement in a footnote that most people skim:
Please upload 1 management account for outlet prototype for at least 6 months operating at the attachment. Projection must be reasonable and consistent with company's outlet prototype achievement.
Read that against a recruitment ad promising a payback period or a monthly turnover. The figure in the creative now stands next to a figure you lodged with the Registrar, which is itself anchored to a real outlet's accounts. Three provisions sit on the gap between them.
Section 7(6) attaches to the filing itself: a person who submits false or misleading information or documents under that section commits an offence. Section 7 is where the registration application and its accompanying documents go in, so an inflated projection in the Disclosure Document is reached here directly. Section 7(6) carries no express penalty, which puts it inside section 39(1), so a body corporate faces RM10,000 to RM50,000, rising to RM20,000 to RM100,000 on a repeat.
Section 37(1) attaches to the selling. As amended by the Franchise (Amendment) Act 2020 and in force in this form since 28 April 2022, it reads:
A person who in relation to an offer to sell a franchise or during the sale of a franchise, whether directly or indirectly, (a) employs any device or scheme in order to defraud; (b) makes any untrue statement of a material fact or omits to state a material fact which renders his statement to be misleading; (c) engages in any act, practice or course of business, which operates or would operate as a fraud or deceit upon any person, commits an offence.
Paragraph (b) is the earnings-claim provision in practice. It covers both halves of the usual problem: the untrue statement, and the omission that makes a true statement misleading. A genuine average that quietly excludes the four outlets that closed is a live paragraph (b) question even though every number in it is real.
Section 15(1) governs timing, and it is routinely quoted with its second half cut off. The provision requires the franchisor to submit to the franchisee a copy of the franchise agreement and documents, including amendments approved under section 11, at least ten days before the franchisee signs the agreement with the franchisor, or after the documents are approved by the Registrar under section 11, whichever is applicable. The ten days is real. The "whichever is applicable" alternative is part of the rule and dropping it produces a cleaner sentence that says more than the Act does.
Section 18(4) then adds the back end: a franchise agreement shall have a cooling-off period, determined by both contracting parties but not less than seven working days, during which the franchisee has the option to terminate.
The practical translation for a campaign is straightforward. Every number in recruitment creative should be traceable to the projection you filed, and that projection should be traceable to the prototype outlet's accounts. If a figure in the ad cannot survive being laid next to those two documents, it is not a copywriting problem. The same discipline of holding evidence ready before the claim goes live is the general Malaysian position across advertising regimes, and it is worked through for product claims in the guide to substantiating ad claims in Malaysia.
This gate is on a class, not on advertisers generally
It is worth being precise about who is standing in front of this gate, because the temptation with a striking penalty figure is to generalise it.
The Franchise Act's duties fall on a defined class: the franchisor, the foreign person approved under section 54, the master franchisee, the franchisee, and the franchise broker or franchise consultant, who register themselves under section 14 and whom section 37(2) expressly brings inside the misleading-statement offence in section 37(1). If a broker is writing or buying the recruitment creative, this page is about them too. It is not a rule for Malaysian advertisers at large, it creates no general duty to register before advertising anything, and no part of it should be read as a precondition to running ads in Malaysia. If your business does not sell or operate a franchise, nothing on this page binds you.
Inside the class, the duties spread further than most franchisors expect. Section 6B, substituted by the 2020 amendment, requires a franchisee of a local franchisor or of a local master franchisee to register the franchise with the Registrar within fourteen days of signing the agreement, with section 39 supplying the penalty for a failure. Section 6A runs the other way across the border: a franchisee who has been granted a franchise from a foreign franchisor must apply to register that franchise with the Registrar before commencing the franchise business, and the registration is subject to the Registrar's approval. Section 10B requires the registration to be displayed at the premises where the business is carried on.
That last one deserves a flag because of how often it gets promoted into an advertising rule. Section 10B is about premises. It is not a requirement to print an FS number on creative, and there is no provision in the Act that is. A registration number in an ad is a voluntary trust signal, checkable by anyone against the public register, and nothing more.
One more boundary, stated plainly because the shape of it invites a false claim. Nothing in the Franchise Act reaches ad-platform mechanics, and this page makes no claim about how any platform reviews, verifies or delivers ads. What it describes is a statutory duty owed to the Registrar, not a setting in an ad account. The consequence of getting section 37A wrong is statutory, prosecuted by Malaysian authorities. It is not an ad rejection.
The foreign franchisor question has two limbs, joined by "and"
Section 3(2) is the reach provision, and it is frequently quoted at half strength:
The sale and operation of a franchise is deemed to be in Malaysia where (a) an offer to sell or buy a franchise (i) is made in Malaysia and accepted within or outside Malaysia; or (ii) is made outside Malaysia and accepted within or outside Malaysia; and (b) the franchised business is operated or will be operating in Malaysia.
Note the conjunction between (a) and (b). It is and, not or. Limb (a) alone is extremely wide, since sub-paragraph (ii) covers an offer made outside Malaysia and accepted outside Malaysia. Read on its own it would reach almost any cross-border franchise transaction anywhere. Limb (b) is what pulls it back to Malaysia: the franchised business has to be operating, or about to operate, here.
So a foreign brand whose recruitment ad happens to be visible to Malaysian users, with no Malaysian operation planned, is not obviously inside section 3(2). A foreign brand recruiting a Malaysian master franchisee for Malaysian outlets is. That is a meaningful distinction for a regional advertiser deciding whether to exclude Malaysia from a geo set.
A caution on secondary sources here. KPDN's own registration guideline paraphrases sub-paragraph (a)(ii) as an offer made outside Malaysia and accepted in Malaysia, which is narrower than the Act. All three versions of the statutory text checked for this guide, the English 2013 reprint, the English 2022 updated text and the Malay 2022 updated text, read "accepted within or outside Malaysia". Quote the Act, not the ministry's summary of it, when the reach question matters.
Section 54 sits alongside this and is the provision that made the 2020 amendment necessary. It requires a foreign person to obtain the Registrar's approval to sell a franchise in Malaysia or to any Malaysian citizen. Before the amendment, section 6(1) spoke only of a franchisor. The Franchise (Amendment) Act 2020 inserted, after the word franchisor, the words "or a foreign person who has obtained an approval to sell a franchise in Malaysia or to any Malaysian citizen under section 54", so the approved foreign person now carries the registration duty in terms.
The version of the Act you are reading is probably out of date
Search for the Franchise Act 1998 and the Attorney General's Chambers' own portal will hand you a PDF headed "As at 1 January 2013". It is a real government document, it loads cleanly, and it is one entire amendment Act behind. Two consequences follow immediately. Its section 6(1) has no foreign-person limb, because that limb arrived with the 2020 amendment. And its section 37(1) prints the words "in relation to an offer to sell or a sale of a franchise" inside paragraph (c) rather than in the chapeau, which changes what the misleading-statement limb attaches to.
The current text is the updated text as at 28 April 2022. KPDN publishes a Malay copy on the MyFEX portal. The English copy is easiest to reach through the Malaysian Franchise Association's mirror, which carries the AGC header and the amendment history page in full.
Why 28 April 2022 and not some later date? Because the Chambers' own amendment index for Act 590, checked on 16 September 2026, returns exactly two rows and no more. Act A1442, the Franchise (Amendment) Act 2012, assented 5 September 2012, published 20 September 2012, in force 1 January 2013 by P.U.(B) 387/2012. Act A1617, the Franchise (Amendment) Act 2020, assented 20 February 2020, published 6 March 2020, in force 28 April 2022 by P.U.(B) 255/2022. There is no third amendment Act. The Chambers keeps subsidiary legislation in a separate P.U.(A) index, and the most recent instrument made under Act 590 there is P.U.(A) 78/2025, the Franchise (Franchise Advisory Board) (Members' Remuneration) Regulations 2025, published 12 March 2025. It touches nothing in this page, but it is useful positive evidence that the indexes are current and that nothing since 2022 has disturbed sections 6, 37 or 37A.
That gap between gazette and commencement is its own trap. The 2020 amendment was gazetted on 6 March 2020 and came into operation on 28 April 2022, more than two years later. Calling the current regime "the 2020 amendments" without the commencement date will mislead anyone trying to work out what applied to a campaign that ran in 2021.
The consolidated text also carries five editorial notes pointing at sections 26 and 27 of the amending Act, one of them directly under section 6(1). They are validation and saving provisions: pending applications are dealt with under the amended Act, registrations approved before 28 April 2022 continue for the period prescribed under the amended section 10, and foreign persons approved under section 54 are deemed registered under section 6. None of them creates a grace period to advertise. If you meet one of those asterisks, do not read it as a transitional licence.
Registration is a five-year thing, and the authorities behind that differ
Section 10 of the Act no longer prints a duration. It refers to a period as may be prescribed, which means the number lives in subsidiary legislation rather than in the statute.
KPDN's registration guideline supplies the number. Paragraph 10.1 states that the period of effectiveness of registration for a franchisor and a master franchisee is set at five years, and that a renewal application should be made as early as six months before expiry and no later than thirty days from the date the registration period ends. The public register corroborates the five years independently: entries carry a validity date and an expiry date a five-year term apart, counted inclusively, so the expiry falls the day before the fifth anniversary of the validity date. Each entry is indexed by a registration number in the form FS, a five-digit serial, then the year of registration.
Keep the two halves of that renewal window apart, because they have different authorities. The Act's own section 10A(1) says the renewal application is made within thirty days from the expiration date of the registration. The "as early as six months before" half comes from the ministry's own materials, its registration guideline and its MyFEX FAQ, rather than from the Act. Presenting the pair as one statutory rule merges a statute with an administrative practice note.
The same care applies to the fees. As published by KPDN and retrieved on 16 September 2026, registration under section 7 carries a processing fee of RM50 plus an approval fee of RM1,000 for a local franchise or a master franchisee, or RM5,000 for a foreign franchise, and the franchisee registration route under section 6B carries a processing fee of RM20 rather than RM50. Two caveats travel with those figures. The guideline's fee table extracts with its labels and amounts one row out of step, so the mapping above is a corrected reading of a misaligned table rather than a clean quotation, confirmed by the section 54 row where processing and approval sit together unambiguously. And the instrument that actually prescribes the fees, the Franchise (Forms and Fees) Regulations 1999, which the Chambers' P.U.(A) index shows as amended in 2022 and carrying an online reprint dated 1 November 2023, could not be retrieved for this guide. Treat the numbers as KPDN's published figures as at the retrieval date, not as gazetted amounts, and confirm them on the portal before you budget.
The guideline also records that all franchise companies were required to re-register on the MyFEX 2.0 system from 29 July 2022, in line with the amendment coming into force on 28 April 2022. That matters for anyone holding a certificate issued under the older system and assuming it still describes their current status.
The public register settles most arguments before media money moves
Malaysia runs a public franchise register, which is unusually useful for an advertising question: it lets you verify, before a single ringgit of media, whether the business you are writing for is on the right side of the gate.
Carian Francais on the MyFEX portal listed 465 franchises across eight sectors when checked on 16 September 2026. Each entry shows the registration number, the registration type, the registered address, and a validity and expiry date pair. The type field is the one to read carefully, because it distinguishes a local franchisor from a foreign franchisor from a master franchisee in Malaysia, and those carry different duties. To take four entries as they appear on the register: 7-Eleven is listed as a master franchisee in Malaysia under FS/00093/2023, with an address at Plaza Berjaya, Jalan Imbi. 3Q MRC Junior is a local franchisor, FS/00116/2025. 4Fingers Crispy Chicken, FS/00097/2023, and A&W, FS/00002/2025, are both listed as foreign franchisors.
One technical note, for anyone who tries to automate the check. The MyFEX host serves an incomplete certificate chain: the intermediate is missing, so command-line tools reject it, and a plain fetch of the register, the guideline PDF, the Disclosure Document template or the FAQ fails on verification rather than on the content. Mainstream browsers fetch the missing intermediate themselves from the address printed in the certificate, so a colleague clicking a link will usually notice nothing. The consequence is narrow and worth knowing anyway: a scripted compliance check against this portal can fail for a reason that has nothing to do with the register.
The register is also the right place to settle an argument about a competitor's claim. If a business is running franchise recruitment creative and does not appear on the register under any of the listed types, that is a question worth asking rather than a conclusion, since exemptions exist and this page could not read them. Reviewing how registered franchisors in your own sector word their recruitment creative is a reasonable use of a searchable archive of Malaysian ads such as AdPlay.ai, though the register is the part that answers the legal question.
Recruitment campaigns here almost always run on a lead capture mechanic rather than a purchase, and the trade-offs between an on-platform form and a messaging handoff are set out in the comparison of lead forms and WhatsApp ads for Malaysian advertisers. They meet this page at one point: whatever the form says about earnings has to survive the same test as the ad.
What this guide cannot tell you
A compliance page that hides its gaps is worth less than one that lists them. Here are the five that matter.
Who is exempt. Section 58 lets the Minister exempt any person or class of persons or business or industry from all or any of the provisions of the Act, which includes section 37A. Exemption orders made under it exist, confirmed by their rows in the Chambers' P.U.(A) index, but their text could not be retrieved through the portal, which returns "Invalid request" to every direct route. So who is exempt, and from what, is unknown here, and this page names no exemption instrument for that reason. Be careful with the confident one-line answers that circulate on this point: the gazette number most often repeated for it does not appear in the Chambers' own index of franchise instruments at all, so a summary that states the exemption in a sentence is describing something it has not read either. Treat the scope as open rather than narrow until you have the order in front of you.
Which offences can be compounded. Section 41(1) caps a compound at fifty per cent of the maximum fine. The regulations that prescribe which offences are compoundable could not be read, so whether section 6 or section 37A is on that list is unverified.
How the duration and the fees are actually prescribed. The regulations behind the five-year period and behind the fee schedule are both confirmed to exist and neither body was retrieved. The figures on this page come from KPDN's published guideline and, for the five years, from the register's own date pairs.
Whether section 37A is enforced against advertising, and how often. No prosecution figures, compound figures, warning-letter figures or takedown figures were found on any official source. That is a gap in the record, not a finding of light enforcement, and it should not be converted into a risk appetite in either direction.
What a court would do with the word in a caption. The section's structure supports more than one reading, the marginal note points at holding out, and nothing published settles it.
One further honesty note about the sources themselves. Every statutory quotation on this page comes from an Attorney General's Chambers online version of an updated text, which the Chambers itself labels as not an authentic text until reprinted under section 14(1) of the Revision of Laws Act 1968. The ministry documents, the registration guideline and the Disclosure Document template, carry no issue or revision date, are still branded with the superseded ministry name KPDNHEP, and contain internal links to a host that no longer resolves. They are nonetheless the live downloads on the current portal, which is why they are cited by retrieval date rather than by year. Take anything finely balanced to a Malaysian franchise adviser with the gazette copy in hand.
A sequencing pass before you brief the creative
Run this in order. The first three questions decide whether there is a campaign to brief at all.
- Has the Registrar approved the registration under section 8, and do you have the approval rather than an acknowledgement of filing? If not, the word is the risk and the campaign waits.
- Are you the franchisor, the approved foreign person, the master franchisee or the franchisee? If none of those, the Franchise Act is not your gate and you are reading the wrong page.
- Will the franchised business operate in Malaysia? Section 3(2) needs both limbs, and this is the second one.
- Does any line in the creative, the caption, the landing page, the lead form or the roadshow banner assume or use the term franchise, a derivative, or other words indicating the carrying on of a franchise business?
- Does every earnings figure in the campaign trace to the financial projection lodged in the Disclosure Document?
- Does that projection trace to the prototype outlet's management accounts, covering at least six months of operation?
- Is any average or best case presented without the omission that would make it misleading, which is the section 37(1)(b) test rather than a style question?
- Is the agreement and document pack ready to go to a prospect at least ten days before signing, with the section 15(1) "whichever is applicable" alternative understood?
- Does the agreement carry a cooling-off period of not less than seven working days?
- Is your registration inside its five-year validity window, and if renewal is near, do you know both the section 10A(1) thirty-day rule and the guideline's six-month advice?
- Have you checked your own entry on Carian Francais, including the registration type, so the campaign describes the business the way the register does?
- Has anyone assumed that an FS number in the creative is required? It is not, and section 10B is about premises.
The whole rule reduces to one sentence for the person writing the brief. Until the Registrar's approval lands, you are advertising a business, not a franchise, and the Act cares about which of those two words you use.
By the numbers
Frequently asked questions
Can I advertise a franchise opportunity in Malaysia while my registration is still being processed?
Not safely. Section 37A of the Franchise Act 1998 attaches to approval of registration by the Registrar under section 8, not to the act of applying. Lodging the application, paying the fee and receiving an acknowledgement from MyFEX are all short of the trigger the section names. KPDN's own FAQ, retrieved 16 September 2026, says approval takes one to three months after complete documents are received, which is the gap most franchisors try to advertise through. Section 6(1) runs alongside it and bars operating a franchise business or making an offer to sell the franchise before registration. The sequence the Act supports is register, wait for the Registrar's approval, then advertise. If the campaign genuinely cannot wait, the question to take to a Malaysian adviser is what you can say about the business without assuming or using the term the section names.
Which section prohibits the advertising, section 6 or section 37A?
Section 37A. Section 6(1) does not contain the word advertise at all: it says a franchisor, or a foreign person who has obtained approval under section 54, shall register the franchise with the Registrar before he can operate a franchise business or make an offer to sell the franchise to any person. That is an operating and offering rule. The advertising words appear only in section 37A, which is headed 'Offence of holding out as a franchise' and reaches a person who assumes or uses in relation to its business the term 'franchise' or any of its derivatives, including the use of that word as part of the name or title in documents, agreements, books, advertisements or publications, without approval of registration under section 8. Writing that section 6 prohibits advertising before registration is the single most common error in circulating summaries, and it matters because the two sections have different triggers even though they happen to carry the same RM250,000 band.
Does the Franchise Act cover Facebook and Instagram ads?
It reaches them through general words rather than by naming them. Section 4 defines advertisement to mean any publication, circular, notice, or any oral or written communication, whether broadcasted by electronic or any other publishing media, or any form of electronic communications to the public for the purpose of offering the sale of a franchise or promoting the sale of a franchise. A paid Meta post recruiting franchisees is an electronic communication to the public made for that purpose, so it is hard to argue it sits outside. But note two things about the drafting. The definition says means, not includes, so it is exhaustive and it is limited by purpose: a communication that is not for offering or promoting the sale of a franchise is not an advertisement for these purposes at all. And the words internet, online, website, social media and electronic platform appear nowhere in the Act. Anyone telling you the Act expressly covers social media ads is describing its effect rather than quoting its text.
What is the penalty for using the word franchise in an ad before approval?
Section 37A caps it at RM250,000 for a body corporate and RM500,000 on a repeat, or RM100,000 with up to a year's imprisonment for anyone who is not a body corporate, rising to RM250,000 and up to three years. The word that does the work is the one everybody drops. Section 37A says 'not exceeding', which is a ceiling with no floor, so a court can land anywhere below it and quoting RM250,000 as 'the fine' turns a maximum into a tariff. The general penalty in section 39 is drafted the other way, 'not less than' and 'not more than', which is a band with both ends, and that is the drafting people are unconsciously borrowing when they write that franchise advertising carries a minimum fine. It does not, and section 39 never reaches section 37A anyway, because section 39 operates only where the Act provides no penalty and section 37A provides its own.
Does Malaysia have anything like the US Item 19 earnings-claim rule?
No. There is no Malaysian equivalent of the US franchise disclosure rule that governs when and how a financial performance representation may be made in marketing. What Malaysia has instead is a filing that sits behind the claim. The financial projection lives in the Disclosure Document lodged with the Registrar, and the official template on MyFEX asks for a five-year forecast per franchise package, requires the franchisor to upload a management account for an outlet prototype covering at least six months of operation, and states that the projection must be reasonable and consistent with the company's outlet prototype achievement. Two offences then police the gap between that filing and your creative. Section 7(6) makes it an offence to submit false or misleading information or documents under that section. Section 37(1)(b) makes it an offence, in relation to an offer to sell a franchise or during the sale of a franchise, to make any untrue statement of a material fact or to omit a material fact which renders the statement misleading.
Do I have to display my franchise registration number in the advertisement?
Nothing in the Act says so, and this is a rule people import from other Malaysian advertising regimes where a reference number really does belong on the creative. The Franchise Act's display duty is about premises, not media: section 10B requires the registration to be displayed at the premises where the business is carried on. There is no provision requiring an FS number in an ad, no prescribed form of words, and no counterpart to the KKLIU number that a medicine advertisement carries. Putting your registration number in recruitment creative is a reasonable trust signal and it is checkable against the public register, but do not describe it as a legal requirement, and do not let a compliance deck upgrade section 10B into one.
Does the Act reach a foreign franchisor advertising into Malaysia?
It can, but only where both limbs of section 3(2) are satisfied, and the two limbs are joined by 'and'. Paragraph (a) is the offer limb: an offer to sell or buy a franchise is made in Malaysia and accepted within or outside Malaysia, or is made outside Malaysia and accepted within or outside Malaysia. Paragraph (b) is the operations limb: the franchised business is operated or will be operating in Malaysia. Both have to be true before the sale and operation of the franchise is deemed to be in Malaysia. So the Act does not simply capture any foreign brand whose ad happens to be visible to a Malaysian user. Separately, section 54 requires a foreign person to obtain the Registrar's approval to sell a franchise in Malaysia or to any Malaysian citizen, and the 2020 amendment wrote that approval into section 6(1) so that an approved foreign person carries the same registration duty as a local franchisor.
How long does franchise registration take, and how long does it last?
KPDN's FAQ, retrieved 16 September 2026, states that approval takes one to three months after complete documents are received, which is the ministry's own figure rather than a statutory deadline. On duration, the Act itself no longer prints a number: section 10 now refers to a period as may be prescribed. The five-year figure comes from KPDN's registration guideline, which says registration for a franchisor and a master franchisee runs for five years, and it is corroborated by the public register, whose entries carry a validity date and an expiry date that fall a five-year term apart, the expiry landing the day before the fifth anniversary. The two halves of the renewal window have different authorities and should not be merged. Section 10A(1) of the Act says the renewal application is made within thirty days from the expiration date of the registration. The advice that you may apply as early as six months before expiry comes from the ministry's own materials, the registration guideline and the MyFEX FAQ, rather than from the Act.
Sources
- 1.Akta 590, Akta Francais 1998, teks kemas kini dalam talian sebagaimana pada 28 April 2022, hosted by KPDN on the MyFEX 2.0 portal (the government-hosted copy of the consolidated text) (2022)
- 2.Franchise Act 1998 (Act 590), AGC online version of updated text of reprint as at 28 April 2022, English convenience mirror hosted by the Malaysian Franchise Association (AGC's own download is still the 1 January 2013 text) (2022)
- 3.Franchise (Amendment) Act 2020 (Act A1617), Percetakan Nasional gazette print, mirrored copy (AGC's amendment PDFs sit behind unguessable folder ids) (2020)
- 4.AGC Federal Legislation Portal, amendment-Act index for the Franchise Act 1998 (returns only Act A1442 and Act A1617) (2026)
- 5.AGC Federal Legislation Portal, P.U.(B) subsidiary-legislation index entry for P.U.(B) 255/2022, the commencement notification for Act A1617 (2022)
- 6.AGC Federal Legislation Portal, P.U.(A) subsidiary-legislation index for franchise instruments, the index carrying P.U.(A) 78/2025, the Forms and Fees Regulations 1999 with their 2022 amendment and 2023 online reprint, and the two exemption orders (2026)
- 7.KPDN, Panduan Pendaftaran Perniagaan Francais (guide to franchise business registration), undated download on the MyFEX 2.0 portal, retrieved 16 September 2026 (2026)
- 8.KPDN MyFEX 2.0, Format Dokumen Penzahiran Francais v1.0, the official Disclosure Document template, retrieved 16 September 2026 (2026)
- 9.KPDN MyFEX 2.0, Carian Francais, the public franchise register (2026)
- 10.KPDN MyFEX 2.0, Soalan Lazim (FAQ), source of the one-to-three-month processing figure (2026)
Keep exploring
Turn ad research into winning ads
See what 16,000 Malaysian brands advertise, then generate on-brand creative, all in one tool.
7-day free trial · No credit card required
